We stand behind all of our products. However, if for any reason you are not completely satisfied, return any unused portion within 30 days of purchase for a full refund, less shipping and handling fees. If it has been longer than 30 days since your purchase, we unfortunately cannot offer a refund, but we would like to possibly offer you a discount on your next purchase. Email us at firstname.lastname@example.org and let us know your concern prior to mailing, items will not be mailed back.
Please mail any returns to:
Returns / Nu-Med
P.O. Box 172
Pueblo, CO 81003
We are not responsible for lost items and we recommend getting a tracking number from the Post Office. Once your item is received, we will send you an email to notify you that we have received your item and processed either a refund or exchange. If for any reason your refund is late, please feel free to shoot us an email to check on its status.
Only regular priced items may be refunded or exchanged, unfortunately sale items cannot be refunded or exchanged. Wholesale orders will be handled on a case by case basis.